Once we have received your order, we will process immediately. You should receive our Shipment notification email with tracking number in short period of time when we have confirmed the payment.
We will be using third party delivery service, we will pass only your name, telephone number and shipping address to the third party delivery company for delivery purpose. For detail on how we will use your personal data, please refer to our Private Policy.
Please note we are unable to deliver some products to some regions/ countries. Please check the availability in product detail page before purchasing.
Shipping time (after the shipping notification email):
Please note the above delivery time is just estimated, the final delivery time may vary depend on situations and subject to third party delivery company. Deutschmacht is not responsible for any delay or missing parcel in delivery caused by the third party company.
For enquiries about shipment, please refer to FAQ or contact our customer service team for assistance.
We provide free shipping upon spending specific amount in some regions/ countries.
If you are in the above regions/ countries and you spent lower than the above-mentioned amounts, or, you are from other regions/ countries, you will need to pay the shipping cost. The shipping cost are as follow:
*For other regions/ countries that is not mentioned in this table, please kindly contact our customer service.
We will be using SF Express for delivery. As some of our product is big and heavy, please note the above shipping cost is base on 3.5kg shipping fee in Hong Kong while 1.5kg in the rest of other regions/ countries. Shipping cost may update from time to time according to the shipping cost adjustment from SF Express.
Please note import tax is not included, all the import tax will be borne by customer and may vary between different regions/ countries. FF is not responsible for any delay or non-delivery due to late import tax notification or payment or refusion on import tax payment.
Deutschmacht reserves the right to update the shipping cost without prior notice.